Communicating Difficult Messages Training is developed in order to help participants improve their abilities in communicating difficult messages. It will help them to identify the best method of relaying information taking into account the message and the individuals involved and enable them to improve their communication skills through practical application.
There is also a focus on helping participants to handle the communication of difficult messages to sometimes-difficult individuals. The key aim is to ensure participants have the confidence, knowledge and skills to effectively communicate to their teams.
At the end of this Communication Skills Training Course, the participants will be able to:
Identify the best method of communicating for the topic
Prepare and structure effectively in order to communicate a difficult message
Use techniques to overcome personal barriers to communicating difficult messages
Manage awkward behaviours and difficult personalities
These training will assist participants in building positive working relationships in organization. In organization today we need to ensure that the people who work for us are motivated and willing to give 100 percent commitment. This will only happen if a good positive working relationship exists.
At the end of this Building Relationships training course, participants will be able to:
Identify how barriers to building relationships can be overcome by recognising attitude and behaviours in themselves and others
Explain the importance of trust in a relationship and identify methods of developing trust
Recognise the difference between assertive, aggressive and passive behaviours and how these impact on relationships
Stress can be a positive thing, which drives us on and helps us to grow, develop and be stimulated. However, when stress reaches a certain level, it can overcome a person’s ability to cope and can impact on their physical and mental health.
This Stress Management training course has been developed to help participants identify the causes and effects of stress and to assist them in developing the skills required to manage stress in their own life.
The focus is on the positive things that they can do to make changes in their life which will reduce the impact that ”bad” stress places on them.
At the end of this stress management training course, participants will be able to:
Define Stress and the affect it has on the body
Use specific relaxation techniques to overcome stress
Follow a model for coping with stress
Identify methods of avoiding stress where possible
Reduce their own stress by following clear techniques
The training is suitable for anyone that is required to deal with disciplinary procedures at work.
The training will break down the various elements of the processes from informal to formal right through to appeals and will provide clear guidelines on how to approach the difficult subject of discipline in the workplace.
At the end of this Discipline in the Workplace training, participants will be able to:
Distinguish the importance of setting and maintaining standards
Explain when and why to use the informal and formal disciplinary processes
Identify the significance of preparing for disciplinary interviews, along with guidelines for note taking during the interview
Establish how to formulate your conclusion notes following the interview to ensure an equitable outcome
How To Manage Conflict To Create Positive Outcomes
Conflict can be hugely damaging to the success of your organisation. At a high level, disputes can literally tear a company in two. But anywhere conflict arises, it creates a tense and unproductive work environment.
There is a way to approach conflict in which we can reach a win/win and collaborate to a successful conclusion for all involved. This session will focus on bringing about an end to participant’s conflict situations quickly, cost-effectively and with as little discomfort as possible.
This training course will provide your participants with the skills, knowledge and awareness necessary to display a positive approach to conflict handling.
So you can see that your organisation will benefit from training your people in conflict handling, for any job role and level. The benefits are wide spread and tangible.
People are better able to create a positive relationships and a happier work environment. Bad work relationships don’t just affect those directly involved, they send negative ripples across teams and departments.
People are empowered when they can rise above and resolve conflict. It creates a sense of confidence among teams, that they’re in it together and nothing can stop them.
Save money – conflict costs your business money. HR resources, management time dealing with issues, disciplinary measures and even employment tribunals.
Increase productivity – Workplaces that are able to resolve conflict are more collaborative and unite around common goals. Besides, the amount of staff time wasted arguing, gossiping and pulling in different directions can be very costly.
At the end of this conflict handling training course, participants will be able to:
Define conflict and how to identify it
Explain positions and interests and why conflict is so hard to resolve
Identify the stages of conflict and the five methods of dealing with it
CAD (control-alternate-delete) training will assist participants to take control of their emotional intelligence. Participants will have the ability to identify and control own emotions and the emotions of others thus finding the alternative of handling such emotions and delete appropriately whenever necessary.
CAD Training is perfect for individuals who want to understand:
More about their own emotions;
How to handle their own emotions;
How emotions impact people;
How they choose the impact of their behaviours; and
How to improve social interactions and relationships.
By the end of this CAD Training Module, participants will have:
Gained an insight into emotional intelligence;
Developed self awareness of personal emotions;
Explored ways to handle personal emotions and find alternatives;
Explored ways to advance personal emotional intelligence;
Understood the consequences of behaviour and weigh decisions before action;
Understood and practice Control-Alternate-Delete (CAD) Technique in relations to their emotions and actions; and
Recognised emotions in others, responding to those emotions in order to inspire high performance.
Increased ability to discuss emotions;
Awareness of how emotions influence decision making; and
Ability to build and maintain relationships for social and career success.
GLOBAL LEADERSHIP CIRCLE (GLC) is the interdisciplinary study of the key elements that future leaders should acquire which is not a position base, but talent reproductory. Eventually it requires adaptive, relational and process-oriented models which is differ from the current result speculation and imagination methodology. Our GLC which will be implemented phase by phase, part by part will assist participants in terms of knowledge as well as application where our objective is to create leaders who will focus primarily on the growth and well-being of people and the communities holistically.
*Terhad untuk 120 orang sahaja.
*Peserta berumur 13 – 17 tahun.
*Sihat tubuh badan (tidak mengidap asma/lelah/sakit jantung/penyakit kronik)
CAD CAMP memfokuskan:
*Membina keyakinan diri melalui aktiviti luar dan program kawalan emosi.
*Membentuk diri sebagai seorang pemimpin.
*Berfikiran rasional dalam membuat keputusan.
*Memupuk nilai-nilai positif.
*dan banyak lagi…
Penginapan : Khemah (disediakan oleh urusetia)
*KENDERAAN TIDAK DISEDIAKAN. HARAP MAKLUM
Yuran: RM 290 seorang
No. Akaun (MAYBANK): 564397111825
ONE BILLION SOLUTIONS
Teamwork is defined as a co-operative effort by a group or team to achieve a common goal.
This Team Building training session has been put together to help develop participants team working skills. It will help them define a common goal, understand how they want to work together as a team and create an understanding of the behaviours required to develop better team performance.
To provide an opportunity for self reflection on the importance of positive mental attitudes
To initiate the application of the concept of possibility thinkers
To provide an opportunity to experience performing team formation – Tuck Man Model
To provide and understanding of what makes an effective team
To internalize the importance of visionary leaders (mission, vission and goals)
To provide a better understanding of a paradigm shift (Thinking Out Of Box)
To learn and practice skills for success in nteractions, including how-to-respect-others, listening and empathizing with others and generally the basics on how people work and bond well together